It seems SO frustrating…
You invest time, energy, and resources into getting prospective patients to call your office, but at the end of the day, hardly any of them ever booked an appointment!
Is all your carefully crafted marketing – online and offline too – going to waste? Are they just bad leads?
Not at all.
The problem almost certainly isn’t with THEM, it’s with how you answer the phone when they call.
And it’s NOT your fault or even your front desk’s fault – the world has changed, which means the old-style phone scripts that used to work fine to book appointments just aren’t connecting on the level they need to today. But you don’t have to rely on those outdated tactics any more. In this all new video, we reveal powerful strategies to address the four most commonly mishandled questions prospective patients ask when calling your office. You’ll discover:
- What they’re really asking when they say “Do you take my insurance?”- and why it’s critical that you address the REAL issue holding them back from booking an appointment immediately.
- How to turn any question about the cost of specific procedures into a discussion about VALUE and why that matters most to a patient’s oral healthcare.
- The danger you face when telling a prospect “sorry, that date doesn’t work for us” and the right way to manage your schedule so you CAN get the best new patients in as quickly as possible.
- A hidden roadblock keeping some callers on-the-fence about booking an appointment – we’ll show you exactly what to say to get them to nail down the perfect date and time.
- And a LOT MORE as well!
Remember, when a prospect hangs up without booking an appointment, it’s a lose-lose situation. They’re missing out on the quality care you provide. And you’re not only losing future revenue from that patient, you’re losing money from all their connections as well… referrals, family, and friends.
But when you apply the scripts included with this brief, yet thorough video, you’ll have ready responses to these 4 critical questions – and you’ll book a whole lot more appointments in the process.