They Left for the “Shiny” Agency… and Then Came Back. Why?

On this episode of Candid Conversations, Nicole and I talk about something that happens more often than you’d think, former clients returning after working with other agencies.

One client worked with us from 2019 to 2024 before deciding to try something new. A few months later, they called and said, “We need you back.”

We dive into why that happens so frequently, what makes our relationships last, and why “steady and consistent” often wins out over “flashy and fast.”

If you’ve ever left a marketing partner for a shinier offer or considered it, this episode is worth a listen.

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Author: Jackie Ulasewich Cullen

With more than a decade of experience in corporate dental laboratory marketing and brand development, Jackie Ulasewich Cullen decided to take her passion for the dental business and marketing to the next level by founding My Dental Agency with co-founder Shawn Berg. Since starting her company, she and her team have helped a wide variety of practices all over the nation focus their message, reach their target audience, and increase their sales through effective marketing campaigns.