Most people understand that creating a good first impression is important when it comes to success. The same can be said about a dental practice. With so many dental offices now taking advantage of digital marketing, a practice needs to go a little further to win patients’ hearts and minds. To create an excellent first impression and get more new patients in the door, a good marketing strategy should include the patients experience into consideration even before they contact the practice—and that doesn’t just mean having a great website.