With more than a decade of experience in corporate dental laboratory marketing and brand development, Jackie Ulasewich Cullen decided to take her passion for the dental business and marketing to the next level by founding My Dental Agency with co-founder Shawn Berg. Since starting her company, she and her team have helped a wide variety of practices all over the nation focus their message, reach their target audience, and increase their sales through effective marketing campaigns.

Image of a laptop with a calendar on it. Overlay that says, "Implementing a reservation fee without losing patients"

Many elite dental practices have reservation fees to preserve the quality of their patient base and services. When implemented correctly, a reservation fee acts as a filter, ensuring that patients who schedule appointments are genuinely committed to receiving quality dental care. However, as with any strategy, its success hinges on proper execution.

Tips for Implementing a Reservation Fee Without Losing Quality Patients

Man's hand drawing arrows on a chalk board

Google has been updating and changing Google Business Profile this year, with a couple of important changes effective July 31st. Overall, the changes have been positive and enhanced Google Business Profile’s usefulness as a tool to increase online visibility. Dental practices that do not rely heavily on their Google profile may not notice the difference, but those that do need to know what to expect going forward.

Google Business Profile Has Changed: Here’s What Dental Practices Need to Know

a black background with our logo and a web search bar that says, "Understanding Organic Search"

Optimizing your dental practice’s online content for organic search, also known as search engine optimization (SEO), will enhance its visibility by boosting its ranking in the results. Additionally, effective SEO can be a significant factor in long-term growth for any dental practice dedicated to maintaining a strong online presence. However, for those who are not well-versed in the science of organic rankings, SEO can be intimidating. While SEO can get complicated, the basic concepts are pretty straightforward. Allow me to break it down for you and demonstrate how SEO can help your practice.

Understanding Organic Search and What It Means for Your Dental Practice

a picture of a phone with the tik tok app open showing our post

Whatever your opinion about TikTok, there’s no denying it’s a popular social media platform with a growing number of content creators and users. Small business owners, especially, are finding TikTok to be a useful tool for promoting products and services and educating customers. You might be surprised to learn that a number of dentists have successfully created accounts, attracting thousands of followers. I know that TikTok is not for everyone, but for practices looking to grow their social media following, it can be an excellent addition.

Leveraging TikTok to Promote Your Dental Practice

Marketing agencies don’t just work with business owners, or in our case, dentists. In fact, most of the time, our main point of contact for a practice is an office manager, a marketing specialist, or a senior team member with coordinating marketing for the practice as one of their many responsibilities. Karinna, who is the marketing liaison for her practice and an MDA Clinical Advisory Board member was kind enough to record a quick video with advice for others in her position.

Working with a Marketing Agency: One Team Member’s Perspective

Successful Social Media: Advice from a Marketing Expert

Dental practices everywhere have discovered the marketing power of social media. They use their creativity to gain followers and likes on Facebook, Instagram, YouTube and TikTok. For dentists who are not social media savvy, the idea of creating a Facebook page may seem intimidating. Still, any practice can build a successful social media presence by following some basic principles.

Successful Social Media: Advice from a Marketing Expert

For the last 18 years, the Tampa Bay Business Journal has been ranking local employers in its annual list of Tampa Bay’s Best Places to Work. This year, My Dental Agency made the cut, coming in at #11 for businesses with 10 to 24 employees. The competition to get on the list is stiff. Companies must be nominated by their employees and go through a vetting process just to be considered. My Dental Agency clearly passed with flying colors!

My Dental Agency Is One of Tampa Bay’s Best Places to Work!

Clear aligners are HOT! Dentists everywhere have added them to their menu of services. Whether your practice is new to the clear aligners game or has been offering them for years, perhaps your marketing could use a little help to attract the number of patients you desire. Marketing for clear aligners can be simple and manageable with some essential activities that will make a big difference in the results.

Clear Aligners: Harnessing the Power of Comprehensive Marketing to Boost Cases at Your Practice