With more than a decade of experience in corporate dental laboratory marketing and brand development, Jackie Ulasewich Cullen decided to take her passion for the dental business and marketing to the next level by founding My Dental Agency with co-founder Shawn Berg. Since starting her company, she and her team have helped a wide variety of practices all over the nation focus their message, reach their target audience, and increase their sales through effective marketing campaigns.

What would be the benefits of having PatientCaptureNow at your practice? Find out from a dentist who uses it! Dr. Lee Brown, a respected dentist in the Cleveland, OH area, kindly talked to us about how using PatientCaptureNow has helped his practice. For him, it’s not just that it facilitates communications with prospective patients, but it also attracts higher quality patients or patients who are better prepared and more receptive, as he says. Do you want that for your practice? Call us today!

PatientCaptureNow Helped This Dentist. It Can Help You Too!

Recently, a story made headlines about a dental patient who received an extreme amount of work done in a single visit and is now suing the dentist who performed the work for pain and suffering. Local and national news outlets picked up the story, featuring it in broadcasts, online, and on social media. Regardless of how people in the dental community view the story, the potential for it, or another story like it, to scare people who already distrust dentists is very real.

When Dentistry Is in Under Fire: A Guide to Navigating Negative Headlines

Not all marketing activities are going to net immediate results, so is it worth spending time and money on them? It is a reasonable question, and one I have had to address with many of my clients. Most business owners understand that, with marketing, rarely will they get instant gratification. However, when it comes to implementing a marketing strategy for their business, they may have difficulty understanding why they should invest time and effort in activities with a longer term payoff.

Immediate Results Aren’t Everything — Here’s Why Playing the Long Game in Marketing Is Worth It

Karinna, one of our Clinical Advisory Board members, was having trouble recruiting team members to create custom content for the practice’s social media. She’s started using a sign-up sheet, and it’s working! Now, people are volunteering every month to make content. Watch this video to see the spreadsheet and learn how Karinna is using it to keep her team engaged. Do you think this would work at your practice? For more marketing-related content, follow My Dental Agency!

How to Get Your Team More Engaged in Making Social Media Content

As much as a dental practice may strive to keep patients happy, providing excellent care and service, sometimes negative reviews happen. We asked Dr. David Pearce, retired owner of a lucrative practice and current dental coach and MDA CAB member, to share some advice about how to deal with negative reviews.

The Dreaded Negative Review: What to Do if You Get One