As consumers, we connect with brands that appeal to us aesthetically, philosophically, or otherwise, and that is typically the result of marketing. Beyond the initial impression marketing makes, though, most of us want to feel something deeper before pulling the trigger, especially when a decision will impact our health and well-being. That’s why marketing alone isn’t enough for dental practices seeking to attract high-quality patients.
Finding the right marketing partner for your dental practice can feel like throwing darts at a dartboard. If you’re lucky, you’ll hit a bullseye with the first marketing agency you choose; however, the average practice will try a few times before finding the right fit. So, how does a dental practice choose the right agency when they all promise results?
In this short conversation, we unpack why today’s consumers (patients) are making decisions based less on what you say and more on how you make them feel.
When it comes to marketing, most dentists we encounter are simply frustrated. I can’t tell you how many times a dentist has told my partner or me, “I’ve tried marketing before, and it didn’t work.” Sadly, it’s a common experience — and we’re changing it one practice at a time.
Now that digital marketing has become mainstream, likability is one of the most important characteristics a dental practice can exhibit. It’s no longer enough to have a website with a list of services and photos of perfect smiles. Patients want to feel connected to the people behind your practice.
Medical and dental insurance is the norm for patients in the US, yet insurance literacy remains surprisingly low. Most patients recognize common terms like deductible, coinsurance, and out-of-pocket maximum, but they’d be hard-pressed to explain what they mean or how insurance influences their care options.
The rules of search engine optimization (SEO) are changing as companies like Google and Microsoft rely more and more on AI to generate search results and people become more accustomed to using tools like ChatGPT, Copilot, and Gemini to get information. Business owners — including dentists — wanting to strengthen or simply maintain their online presence and rank highly in local search results now need to consider how AI is transforming the digital landscape.
The dental practices that experience consistent, sustained growth have one big thing in common: they are very serious about marketing. We’re not just saying this because we’re a marketing agency. This claim is based on a decade of working with hundreds of dental practices.
The dental industry stands at an interesting juncture in the current marketing landscape. Now more than ever, patients are discerning, informed, and, above all, skeptical. They’re unimpressed by images of flawless smiles on perfect faces. They scroll right past the blatant product pitches. Today’s dental patients crave realness. As we step into a new year, dental practices have an opportunity to ditch their polished-to-perfection personas for a more authentic marketing strategy that will transform reluctant prospects into loyal advocates.
The Real Reason Patients Choose One Practice Over Another Dentists are often told they need to be “likable” online but what does that actually mean? In this Candid Conversation, we break down why likability isn’t about being polished, trendy, or trying to appeal to everyone. It’s about showing enough of who you really are so…
