One of the biggest questions practices have before joining My Dental Agency is what happens after the sales process ends. In this Candid Conversation, Nicole Trailer and Jackie Cullen explain how our team transitions you from onboarding into ongoing support, who you’ll work with every day, and why personalized communication is one of the standards we hold ourselves to. You’ll get an inside look at how our boutique agency stays connected with clients long after the partnership begins.
Every dental practice has a unique story, patient base, and vision for growth. In this episode of Candid Conversations, Jackie and Nicole discuss why effective marketing should never be one-size-fits-all. Learn how custom strategies, transparent communication, and a deep understanding of each practice help create marketing that feels authentic, stands out from the competition, and attracts the right patients.
If a patient saw your website, your Instagram, and then walked into your office… would it all feel like the same practice?
You never get a second chance at a first impression and your website is often where that impression is made. In this candid conversation, we talk through one of the most common issues we see across dental websites: trying to say too much, all at once. When a homepage is overloaded with content, patients don’t dig deeper. They leave.
In this short conversation, we unpack why today’s consumers (patients) are making decisions based less on what you say and more on how you make them feel.
The Real Reason Patients Choose One Practice Over Another Dentists are often told they need to be “likable” online but what does that actually mean? In this Candid Conversation, we break down why likability isn’t about being polished, trendy, or trying to appeal to everyone. It’s about showing enough of who you really are so…
Every practice wants to know the same thing: What are the most successful practices doing that others aren’t?
In this Candid Conversation, Jackie shares what she’s observed across hundreds of practices and why a small group consistently rises to the top.
On this episode of Candid Conversations, Nicole and I talk about something that happens more often than you’d think, former clients returning after working with other agencies.
In this Candid Conversation, Nicole and I talk about a doctor who practiced for 30 years without marketing—until competition changed everything. If you’ve ever wondered when (or why) to start marketing your practice, this one’s for you.
