Fee-for-Service Confidence: Winning Patients Beyond Insurance
In this video, Jackie from My Dental Agency sits down with Dr. Lee Brown, dentist, Freedom Dental Coach, and member of our Clinical Advisory Board, to tackle one of the most common questions new patients ask: “Do you take my insurance?”
Whether you’re a fee-for-service practice or you accept some insurance plans, how your team answers this question can make or break the opportunity to connect with the right patients.
Dr. Brown and Jackie break down:
- Why simply saying “We’re out of network” shuts down conversations too quickly.
- How to build rapport and redirect the focus toward value and quality care.
- Real strategies your team can use to confidently answer insurance questions.
- Why believing in your care and communicating it clearly is key to attracting premium patients.
- This conversation is packed with practical tips for doctors and team members who want to elevate patient communication, attract the right patients, and move beyond insurance-driven decisions.
