In just a few short months, our lives have changed dramatically. How we grocery shop, do schoolwork and visit the dentist is going to look very different for the time being. As we venture back into the public, many are still unsure how to navigate this new environment, despite the dos and don’ts we receive through the news. One thing that provides comfort during these uncertain times, however, is hearing from our local officials, and health professionals like you. Keeping up communication to your audience is critical now more than ever not just for your practice but for the well being of your patients, too.

Bounce Back Stronger

When we speak to new clients we often find that their website, Facebook, blogs, and other online platforms all look different making it difficult for patients to see they belong to the same practice. There is no branding-the use of fonts, colors and imagery from one place to the next is different, and there is nothing consistent about the messaging. You have to wonder, how would this make a new patient feel about your practice?

How To Create A Memorable Facebook Cover Image

When you think of marketing your practice, you probably think about using your website, social media posts, emails, and online ads to attract new patients. In any solid marketing strategy, however, you shouldn’t overlook your existing patients-they are key to the success of your practice. In fact, once you acquire a patient, think of it as just the beginning of your marketing relationship with them, as well. Here are reasons why you should:

Don’t Stop….Marketing

Asking patients for a review puts you in a vulnerable position. You hope they will leave positive feedback, but what if they don’t and their not so flattering review is online for everyone to read. In the past, this hesitancy to ask any and all customers to leave a review led businesses to filter candidates, a process known as “review-gating”. It was a common practice and in fact, we did this for our clients years ago, too. Not long ago, however, Google and other credible review sites put a stop to it and for good reason. Like Google, we noticed it wasn’t helping our clients, but actually hurting them in the long run.

To Gate Or Not To Gate