This article originally appeared in the October/2024 issue of the Academy of General Dentistry’s AGD Impact magazine. Revealing Your Practice’s Personality Through Digital Marketing: Adapting to Changing Patient Attitudes Toward Dental Care By: Jackie Ulasewich Cullen In the modern world, consumers have enough options to refuse to settle for anything less than the best service.…

Revealing Your Practice’s Personality Through Digital Marketing: Adapting to Changing Patient Attitudes Toward Dental Care

Modern dental practices need every advantage they can get in this digital age. Standing out among the competition is more important than ever to stay competitive and achieve sustainable growth. Therefore, understanding what patients want from your practice is key. One way to do that is through A/B testing—a tried-and-true marketing strategy to optimize ads and other content and increase online visibility.

A/B Testing Can Change the Game for Dental Practices

Image of a laptop with a calendar on it. Overlay that says, "Implementing a reservation fee without losing patients"

Many elite dental practices have reservation fees to preserve the quality of their patient base and services. When implemented correctly, a reservation fee acts as a filter, ensuring that patients who schedule appointments are genuinely committed to receiving quality dental care. However, as with any strategy, its success hinges on proper execution.

Tips for Implementing a Reservation Fee Without Losing Quality Patients

a black background with our logo and a web search bar that says, "Understanding Organic Search"

Optimizing your dental practice’s online content for organic search, also known as search engine optimization (SEO), will enhance its visibility by boosting its ranking in the results. Additionally, effective SEO can be a significant factor in long-term growth for any dental practice dedicated to maintaining a strong online presence. However, for those who are not well-versed in the science of organic rankings, SEO can be intimidating. While SEO can get complicated, the basic concepts are pretty straightforward. Allow me to break it down for you and demonstrate how SEO can help your practice.

Understanding Organic Search and What It Means for Your Dental Practice

Marketing agencies don’t just work with business owners, or in our case, dentists. In fact, most of the time, our main point of contact for a practice is an office manager, a marketing specialist, or a senior team member with coordinating marketing for the practice as one of their many responsibilities. Karinna, who is the marketing liaison for her practice and an MDA Clinical Advisory Board member was kind enough to record a quick video with advice for others in her position.

Working with a Marketing Agency: One Team Member’s Perspective

Word of mouth is still alive and kicking in the digital age. A friend’s recommendation carries a lot of weight if someone is looking for a dentist they can trust. When it comes to word-of-mouth referrals, digital marketing is influential on both sides of the equation: the patient making the referral and the potential new patient they are referring. In essence, a consistent and strong digital presence boosts referrals.

Digital Marketing is the Key to More Patient Referrals!

It has been nearly two decades since I started my career in dental marketing, and I have spent every year growing, learning, and succeeding. There are certainly other marketing companies out there who have started to court dentists, but few of them have the years of experience I do, and even fewer have spent the amount of time and effort myself and my team have specializing in digital marketing for dental practices. This is an important distinguishing factor for my company and my clients.

Experience Matters